Shipping policy
US Shipping Policy:
We offer shipping services through USPS and UPS.
- Orders generally ship within 1-3 business days with the exception of custom orders.
- Orders placed within the United States ship via the service of your choice.
- Orders that qualify for free shipping will ship via USPS or UPS ground.
- Average US delivery time frame: 4-6 business days
- Expedited US delivery time frame: 1-3 business days
- Cost: Free on orders over $75 | Priced based on weight for orders under $75
- Delivery days: Monday-Friday (excluding weekends and public holidays)
International Shipping Policy:
We offer international shipping services through USPS, UPS, and DHL.
- Delivery timelines provided at checkout are estimates based on business days.
- Please note that delays may occur due to customs processing or during peak periods.
Important Notes:
During promotional periods or unforeseen events such as extreme weather issues, deliveries may take longer. We will keep you updated through our couriers.
Please direct any further questions to studio@sumietachibana.com